Customer Service
Ready at a
Moment’s Notice

Taylor Dynamometer’s experienced team of Customer Service Representatives is committed to making your life easier.

You can count on us to bring you what you need, when you need it – including repair and calibration visits to facilities worldwide.

“Taylor is there when you need them. We called for help on a Saturday afternoon, and they were able to assist us right away.” Darren McKnight, District Shop Service Manager, Waukesha-Pearce Industries, New Mexico


Need to Talk to Us Today? »

All owners of Taylor Dynamometer equipment get unlimited phone, fax and email support.

  • Phone: (414) 755-0040 (press “2” or ask for our Service Department)
  • Fax: (414) 755-0041
  • E-mail: service@taylordyno.com
  • Weekday hours: Monday through Friday, 8:00 am to 9:45 pm CT
  • Weekend hours: Saturday and Sunday, 8:00 am to 9:45 pm CT
  • TeamViewer download
  • ShareFile login

Get Help Onsite »

  • Service calls – Including off-shift hours and weekends when the dynamometer test cells are not in use
  • Calibration – Verify proper operation of the engine, chassis, towing and HTC systems and check/calibrate all input channels
  • Replacement parts – Overnight delivery of critical components for repairs; install them yourself or arrange a service visit



Engineering support

Support out of Our Facility

Software services – Should you encounter a software issue, call Taylor to get you back on track. Additionally, we can assist you with system upgrades as test requirements change

Engineering services – Tap into our expertise for a wide range of services. Contact us to discuss your application. You can also learn more about test cell design.

Engine and vehicle testing – In addition to renting test cells for your use, Taylor can perform your testing requirements on a contract for services basis